Exit code -553 may occur if the target location is a USB HDD

Symptom

Exit Code: -553 is output if writing to the target location cannot be performed during backup. 

—- log excerpt —-
02/20/2018 12:15:04.914 failed to write a file in folder d:backup after 30 tries
02/20/2018 12:15:04.914 {IDS_STRING3105}Target location is not found Level=ERROR [5]
02/20/2018 12:15:04.914 {IDS_STRING3018}Exit Code: -553
02/20/2018 12:15:04.914 {IDS_STRING3013}Processed 0.00 GB in 00:00:15 ID=1519128889; {IDS_STRING3019}1 Errors; {IDS_STRING3009}There were errors during the operation.
—————-

Causes

If the save destination is a USB HDD, there could be two potential causes:

1)  The USB HDD might be malfunctioning.

2) If this error occurs during Shutdown backup or logoff, it might be blocked by device control software. Check the device control software. 

We confirm the symptom using the following software.
– SkySea Client View

Workaround

1) Unplug the USB HDD from the PC, turn off the USB HDD, turn it on, and restart the USB HDD.

2) Disable USB control on the device control software.

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