The virtual conversion wizard displays an error message: "[There was an error with the call to create the VM]"

Summary

When selecting ESXi from the image or disk conversion menu, advancing the conversion wizard, and clicking [Done], the following message appears, preventing further processing:

"There was an error with the call to create the VM. Cannot complete login due to an incorrect username or password."

Cause

This is a known issue and the solution will be part of the upcoming release.

Workaround

Check the [Create virtual disk only] check box.
Select the [local/network shared folder] for the [Destination Type] and convert it.

Target Product

– ActiveImage Protector 2018SP2M2

(13451128333593)