Summary
Immediately after the backup starts, the task ends with an error, and the following error may be reported in the task log.
Failed to shake hands with service, err -571 Level = ERROR [10053]
This is because AipService calls the AipCopy process, but failed to communicate properly.
Cause
This is a known issue.
Workaround
Please update to AIP2018Update6.
Target Products
– ActiveImage Protector 2018update1 to update5
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