AIP service isn't running because the port it needs is already in use

Summary

If you restart the AIP service and see error logs in aip.log mentioning port conflicts with another process, the AIP service may fail to run.

Error of Linux Edition
bind() failed on port 48236 with error: 98, retry time: 0 Level=ERROR [98]

Error of Windows Edition
bind() failed on port 48236 with error: 10048, retry time: 0 Level=ERROR [10048]

Workaround

Change the default port for the service.

1) Open aip.ini.

Location of aip.ini for Linux Edition
/opt/<NetJapan or Actiphy>/aip.ini

Location of aip.ini for Windows Edition
C:Program Files (x86)ActiphyActiveImage Protectoraip.ini

2) Change the value for the following sections to the port number not in use:

[Network]
; Port used for remote connection. If <= 0 disable remote connection.
RemotePort=48236
; Port used for network discovery. If <= 0 disable network discovery.
BroadcastPort=48238

3) Run AIP service.

Linux Edition
# /opt/NetJapan or Actiphy/aipservice start

Windows Edition
> net start aipservice

Target Product

– ActiveImage Protector 2018/2016

(13451120198041)