Restoring backup images creating using AIP2018 Update (5.1.4.5634) may fail

Summary

From the AIP2018 Update (5.1.4.5634), the backup image has been assigned the read attribute to prevent a ransomware attack.
Because of this, the restore may fail.

Error contents:
07/10/2019 00:02:11.546 open file failed Level=ERROR [5]
07/10/2019 00:02:11.568 \192.168.0.1sharetest@test_d01_00001.aiv CreateIndexIOChunkFile failed Level=ERROR [5]
07/10/2019 00:02:11.578 exception caught: error(5) in RestoreVolume(3518) Level=ERROR [5]

Cause

This is a known issue.

Workaround

Please uncheck the read attribute from the image file properties in Windows Explorer.

Target Product

– ActiveImage Protector 2018 Update(5.1.4.5634)