File system might be damaged after restoring an image on AIP 2016/2018 Linux

Summary

Depending on the environment, the following error may occur in the backup task log:

09/03/2019 11: 29: 47.040 Call StorageLibrary Get Volume bitmap
09/03/2019 11: 29: 47.123 Volume bitmap file / tmp / bitmap-SpRslsNhVN16 created, SectorCount: 104857600, BytesPerCluster: 4096
09/03/2019 11: 29: 47.126 Volume cluster number: 13107200, expect bitmap bytes: 1638400
09/03/2019 11: 29: 47.126 Return bitmap size: 1433600, bitmap cluster number: 11468800
09/03/2019 11: 29: 47.126 Volume bitmap incorrect, give up smart backup. Level = ERROR [25]
09/03/2019 11: 29: 47.333 using full backup / dev / sda3

This is an error in the check function that involves the calculation of used blocks. If this error occurs, the partition will be backed up as a full sector, and the task will finish successfully. However, a proper full sector backup cannot be performed due to a code bug.

Restoring a backup image with this error will result in corruption of the file system for that partition. The file system of this partition cannot be repaired correctly.

Cause

This is a known issue.

Workaround

Download the attached file on this page.

Patching Prerequisites: This patch is applicable only to the following versions:

-AIP2018Update (5.1.4.5640)
-AIP2016R2SP1 (4.7.5.3913)

Upgrade to AIP2018Update (5.1.4.5640) or AIP2016R2SP1 (4.7.5.3913) before applying the patch.

- If you're on AIP2016R2SP1, you can upgrade to AIP2018Update and then apply the AIP2018 patch.

Patch installation instructions:
1) Download and save to any location.
2) Grant execute permission to the file.
For AIP2018 Update (5.1.4.5640)
# chmod + x AIP2018Update_patch1910.bin

For AIP2016R2SP1 (4.7.5.3913)
# chmod + x AIP2016R2SP1_patch1910.bin

3) Run this bin file on the terminal.

Target Products

– ActiveImage Protector 2016 / 2018 Linux

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Attachments

• AIP2018Update_patch1910.bin (5,877,553 bytes)
• AIP2016R2SP1_patch1910.bin (5,537,277 bytes)

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