While shutdown system with ActiveImage Protector installed, it gets error recorded at System Event Log.
This is even you see this symptom, there is no problem on OS and AIP.
Log Name: System
Source: Service Control Manager
Event ID: 7043
The ActiveImage Protector Service service did not shut down properly after receiving a preshutdown control.
This is known issue of ActiveImage Protector 2018 update7.
Please apply patch version 126.96.36.199. It solves issue.
– ActiveImage Protector 2018 Update7