When deleting a snapshot of virtual standby replica (checkpoint), vStandby process fails with an error

Summary

vStandby’s virtualization process creates a snapshot (checkpoint) of virtual standby replica.
When manually deleting the snapshot, the subsequent vStandby process will fail with an error.

Details

When selecting Hyper-V for the target to create virtual standby replica, the following error occurs.

06/23/2021 04:38:43.627 TaskHyper_V_P2vAndDoSnapshot create snapshot error dwError=30,lpRevertAndRemoveSnaphotName=32B5556F-78A4-48A9-AB63-B6CC25C8A477,iRet=0
06/23/2021 04:38:43.627 TaskHyper_V_P2vAndDoSnapshot 0013 001 u8IpAddress=t2,u8Username=administrator
06/23/2021 04:38:43.627 TaskHyper_V_P2vAndDoSnapshot 0013 002 u8VmUUID=FAA7C0E5-751F-4919-BD16-A9818DBB27D6,u8VmName=win-ri6peui32ia,u8Domain=t2
：
06/23/2021 04:38:44.741 {IDS_STRING3018}Exit Code: 32774

When selecting ESXi for the target to create virtual standby replica, the following error occurs.

06/23/2021 01:37:23.128 RevertVMWareOneSnapshot 001 iTempReturn=0,size=3,m_nBackupType=2
06/23/2021 01:37:23.708 RevertVMWareOneSnapshot 002 iRet=0,size=3,m_nBackupType=2
06/23/2021 01:37:23.708 RevertVMWareOneSnapshot 003 iSnapshot=0, u8VmSnapshotName=Root_Not_Boot
06/23/2021 01:37:23.708 RevertVMWareOneSnapshot 003 iSnapshot=1, u8VmSnapshotName=V20210623_093405
06/23/2021 01:37:23.708 RevertVMWareOneSnapshot 003 iSnapshot=2, u8VmSnapshotName={f4eb167b-138d-404d-8eb8-b2126813951e}
06/23/2021 01:37:23.708 RevertVMWareOneSnapshot 004 bRecord=0,lpRevertAndRemoveSnaphotName=
06/23/2021 01:37:23.708 RevertVMWareOneSnapshot 005 error
06/23/2021 01:37:23.708 RevertVMWareOneSnapshot 0013 error
：
06/23/2021 01:37:24.407 {IDS_STRING3018}Exit Code: -101

Workaround

Please do not delete a snapshot (checkpoint) of virtual standby replica. When deleting a snapshot (checkpoint) of virtual standby replica by mistake, please delete the current schedule and configure the schedule settings again.

Target Product

– ActiveImage Protector 2018