Summary
While the GUI in the boot environment allows static IP configuration, it may not work correctly in certain environments. If faced with this issue, use the OS command to configure the IP settings.
Workaround
Windows PE-based boot environment
1) Launch command prompt
Go to [Utilities] – [Launch command prompt].
2) Check interface name
netsh int ip show conf
3) Use netsh command for IP setting
netsh int ip set addr "<Interface Name>" static <IPv4Address> <NetMask> <Gateway>
Ex.) netsh int ip set address "Ethernet0" static 255.255.0.0 172.16.0.1
Linux-based boot environment
1) Launch Terminal
Go to [Utilities] – [Launch terminal]
2) Check interface name
# ip a
3) IP Setting
# ip address add <IP>/<Subnet> dev <Interface Name>
Ex.) # ip address add 192.168.0.10/24 dev ens192
Target Product
– ActiveImage Protector 2018/2022
(13451226144025)
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