Screen resolution in boot environment

Summary

The symptoms of the resolution in boot environment are identified as follows.

Linux-based boot environment
When changing the resolution, [Next] and [Cancel] buttons are not displayed in Backup or Restore wizard.

WinPE-based boot environment
When building Windows-based BE in the environment where 3840 x 2400 resolution is supported to configure, the resolution cannot be changed.

Workaround

Linux-based boot environment
Right-click [ActiveImage Protector] in the bottom panel and select [Unmaximize].
When you want to maximize GUI display, please select [Maximize] again.

WinPE-based boot environment
Since the problem of the fixed resolution is caused at WinPE side, we cannot provide a workaround.

Target Product

- ActiveImage Protector 2022
- Boot Environment Builder