We recommend the following procedure, in which the restoration is carried out from scratch once.
1. Prepare the disk
- Start the Windows PE recovery environment from our software and select "Tools > Command line".
- Type
diskpart
. Then select the disk to which the system was restored. By usinglist disk
you will see a list of all volumes / disks. - Use the command
sel disk X
to select the target disk for the restore. The disk number can vary depending on the system, e.g. sel disk 0 if volume 0 is the correct one. - After you selected the correct volume, enter
clean
followed byrescan
. Note: The command deletes the selected disk. Make sure that the correct disk has been selected beforehand. - Click on "View" -> "Refresh" in the Main menu.
- Click "Recovery" and choose "Volume Recovery".
- Choose your image source and click "Next".
- Right-click on the empty destination target with the description "Bare Metal" -> "Initalize Disk" > choose "GPT / MBR" depending which system you have.
- Select Volume C from the backup and right-click on the empty target. Important: Only choose Volume C.
- If the questions "Adjust size automatically?" comes up, choose "Cancel / No" (the volume size should not be changed or adapted, but should remain unchanged).
- When asked "Restore as UEFI system?" click "Yes".
2. Check bootability
1. Start the Windows PE recovery environment from our software and select "Tools" -> "Command line".
2. Type bcdedit
to check the bootability of your system.
- If the message "Not found ..." appears, the Windows BCD (Boot Configuration Data) is defective. Check whether the boot entries are correct.
- The following example shows that all boot areas are available. It is important that there are always values for "device" / "osdevice":
If one or two entries are missing in {default} ("unknown / unknown") this can be corrected as follows:
bcdedit /set {default} device partition=C:
bcdedit /set {default} osdevice partition=C:
In rare cases this is necessary for the EFI FAT32 partition. The following Microsoft article describes the procedure for an EFI FAT32 partition. First assign drive S and then enter the command to correct the BCD:
bcdedit /set {bootmgr} device partition=S:
4. The following command checks that the Boot folder exists. If this is not available, check the other volumes using the drive letter.dir /a E:\
5. Check if the folder "Boot" is available. This folder contains the files which are required to boot the system.dir /a E:\boot
6. The following command creates an overview of all boot configurations. The incorrect configuration contains "ramdisk = [unknown]".bcdedit /store E:\boot\Bcd /enum all
7. Mark the GUID of the identifier with the left mouse button pressed, and copy it by clicking the right mouse button.
8. Execute the following command to delete the faulty boot entry.bcdedit /store E:\boot\bcd /delete <INSERT GUID>
3. Add RAID / Storage driver
-
- Start the Windows PE recovery environment from our software and select "Tools" -> "Command line".
- Enter this command to mount the driver on the Windows drive:
dism /Image:C:\ /Add-Driver /Driver:Z:\driver\XXX.inf
. The path / driver storage location must be adjusted depending on the system.
If you continue to have problems, please check the boot settings in the BIOS.
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