When running File Recovery task by selecting cluster shared volume (CSV) as restore target, blue screen occurs

Summary

When running File Recovery of ActiveImage Protector by selecting cluster shared volume (CSV) as restore target, blue screen occurs (BSOD).
Blue screen STOP code is [ 0x0000001e ].

This issue is caused due to the behavior of filter driver (cbfilter20.sys) which ActiveImage Protector's File Recovery task uses.

Workaround

Please use one of the following operating procedures.

1) Please run File Recovery task on the node that is not the owner of cluster shared volume.

2) Please select the recovery target other than cluster shared volume for File Recovery task.

Target Product

- ActiveImage Protector 2018 / 2022