When File Backup task fails due to VSS error, the following process does not terminate but remains.
As a result, when the number of failed File Backup task increases due to VSS error, the desktop heap occurs.
Please run the following command, since when actiphycopyx64.exe terminates, conhost.exe of the dependent process can be terminated.
taskkill /IM actiphycopyx64.exe -F
Upon termination of the remaining process, please upgrade and apply the patch program.
1) Upgrading to Version 188.8.131.5243
2) Application of update patch 184.108.40.206
- ActiveImage Protector 2022 Ver220.127.116.1178 or earlier