When selecting "Network" for a backup destination, unknown AIP error may occur

Details

When selecting "Network" as the destination in the backup or recovery settings on the ActiveImage console, an unknown AIP error may occur. 

Causes

When selecting "Network," running the command to display a list of computers may cause this error.

Windows Edition
net view

Linux Edition

"nmcli" and "/opt/Actiphy/nbtscan"

*When "nbtscan (Debian Project version)" is installed on your PC, the computers list is not normally displayed.

Workaround

Enter UNC path in the text box and press Enter.

When selecting a backup destination, you will be prompted to enter your credentials in the authentication window in the upper right. Please enter your credentials.

When running a recovery task, enter your credentials in the authentication window to access the destination. 

* Since AIP Linux Edition or Linux BE does not display the authentication window, please run mount (network) or mount cifs and browse it from a local mount point.

Target Product

- ActiveImage Protector 2022

(33451401355033)