The email notification doesn't accurately show the task's result

Details

The email notification fails to show the correct task result when the task is run on a scheduled time under the following conditions.

Conditions

- The task name contains a double-byte character. (More conditions may apply; we'll update this article as we learn more.)

- Run the task with the command.

Example of E-mail notification

When running a task on a schedule or by right-clicking it in [Dashboard] in the ActiveImage Protector console, the task completes successfully.

Check the email's Subject and the result at the end. If it says "Task succeeded," the backup was successful.

 

Causes

This is a known issue.

Workaround

- Please create a new schedule with a name that doesn't include double-byte characters.

- Please do not use the command to run a backup task.

Windows
This issue was fixed in patch vresion 24.7.31.2.

Linux
This issue was fixed in version 7.1.0.9188.

Target Products

- ActiveImage Protector 2022 Windows 7.0.4.9021

- ActiveImage Protector 2022 Linux 7.0.4.9023

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