The email notification fails on RHEL7 and RHEL7-based clone OS

Details

Email notifications fail on RHEL7 and RHEL7 clone OS. When the test email fails, a record is logged in "aip.log."

 

09/05/2024 00:36:08.436 0 Notification failed(error=0) Level = ERROR[2]

Causes

"aipmailsender" doesn't work because "libstdc++.so.6" on RHEL7 and its clones is outdated.

Workaround

Create a symbolic link /opt/Actiphy/lib/libstdc++.so.6 to /usr/lib64/libstdc++.so.6.

# strings /usr/lib64/libstdc++.so.6 | grep GLIBCXX_3.4.21
--->When the symbolic is not created, nothing is displayed.
# mv /usr/lib64/libstdc++.so.6 /usr/lib64/libstdc++.so.6.old
# ln -s /opt/Actiphy/lib/libstdc++.so.6 /usr/lib64/libstdc++.so.6

Run "strings" command again. When the command is executed again and GLIBCXX_3.4.21 appears, it's completed.
# strings /usr/lib64/libstdc++.so.6 | grep GLIBCXX_3.4.21 
GLIBCXX_3.4.21
GLIBCXX_3.4.21

Target Product

- ActiveImage Protector 2022 Linux 7.0.0.8661 or later

(37295161844505)