Upgrade fails to install AipEvent.exe, preventing shutdown backup

Details

ActiveImage Protector 2022 upgrade failed to install AipEvent.exe, causing shutdown backup to fail.

Conditions

Upgraded ActiveImage Protector 2022 from Version 7.1.0.9188 or earlier to 7.5.0.9448.

Causes

After upgrade installation, the file version and the product version have to be provided in [Details] tab in [File Properties]. However, Version 7.5.0.9448 AipEvent.exe did not provide the information, only that file was not normally copied during upgrading. 

Workaround

Reinstall ActiveImage Protector using the upgraded version. [Retain configuration and log files] option may be enabled during uninstallation.
This phenomenon cannot be fixed by applying the patches but will be fixed in the next full module installation. However, the release date is not scheduled yet.

Target Product

- ActiveImage Protector 2022

(44332685185817)