Update the license and support period for offline ActiveImage Protector

Details

The license information (such as expiration date and support period) for ActiveImage Protector authenticated by AAS or offline bundle is not updated automatically.

If the support period for the product key has expired, ActiveVisor cannot manage or control the agent.

If you're not using ActiveVisor or have a perpetual license, the steps in this article are optional.

If you have a subscription license and try to renew it using the same product key, you must manually update the license expiration as explained in this article.

You can also choose to deactivate and recreate the license/bundle file, but this article focuses on updating the license after renewing your paid support or subscription.

In case a license file is created using AAS

Operating Procedures
1) If you still have the email from when you created the license file, use the URL in it to access the application form.
If not, open AAS on the same PC used to create the license bundle, click the "+" next to [Registered product key], and open the [Register license bundle] window. 

2) Open the application form using the URL. Skip the license count, go to "License Bundle" → "Send E-mail" to create the license file.
3) Return to the [Register license bundle] window from Step 1, select the new license file, and click [OK]. 
4) Open the ActiveImage Protector console on the PC.
5) To manually update the license, go to [Help] > [License], click the icon next to AAS Authentication, then click [Activation].

For Offline ActiveImage Protector

Operating Procedures
1) If you still have the email from when the license was created, use the URL in it to access the application form.
If not, since the URL can't be generated from the ActiveImage Protector GUI (the de-registration button is active), use the following command to create the URL.

Windows Edition

Using command prompt
cd "C:\Program Files\Actiphy\ActiveImage Protector"
aipcontrol.exe licensefile offlineurl

Using Powershell
cd "C:\Program Files\Actiphy\ActiveImage Protector"
./aipcontrol.exe licensefile offlineurl

Linux Edition

/opt/Actiphy/aipcontrol licensefile offlineurl

2) Use the created URL and access the application form.  Select the "Linked" option for license count, then choose "Bundle" → "Send E-Mail" to create the license file. 
3) Save the file on your PC and run the command below to apply it.

Windows Edition

Using command prompt
cd "C:\Program Files\Actiphy\ActiveImage Protector"
aipcontrol.exe licensefile applylf <path to the license file>

Using Powershell
cd "C:\Program Files\Actiphy\ActiveImage Protector"
./aipcontrol.exe licensefile applylf <path to the license file>

Ex) The license file is copied to "C:\Program Files\Actiphy\ActiveImage Protector"

Linux Edition

/opt/Actiphy/aipcontrol licensefile applylf <path to the icense file>

ActiveVisor updates the license information a few minutes after it's updated in ActiveImage Protector.

Target Product

- ActiveImage Protector 2022
- Actiphy Authentication Service（AAS）

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