In the authentication dialog for the destination cloud storage, authentication still works even if there’s an extra space at the end of the correct key.

Details

Authentication still works even if a space is added at the end of the correct key in the cloud storage login. As a result, the backup task is created.

Screenshot Note: In ActiveImage Protector, go to [Volume Backup] → [2 Destination] → [Destination Folder], and enter the Wasabi authentication credentials.

When running the task, it fails with Error Code -403 (Cannot find the path to the image file).

If you copy the Access Key or Secret Key from a memo pad or similar, make sure no extra characters (like spaces or line breaks) are included.

If a line break is at the end of the secret key, you may be able to see the root folder but get a "network logon error" or "unknown AIP error" when accessing subfolders.

A future update will fix this issue.

Target Product

- ActiveImage Protector 2022
- ImageCenter
- ActiveVisor
- Actiphy StorageServer

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