HyperBack task failed with error: Exit Code -701

Details

HyperBack can’t read the virtual hard disk (vhd/vhdx) of the guest machine, so the task fails with Exit Code -701 in the log. 

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08/25/2025 02:05:25.674 ReadSourceVHDDiskData ReadFile error iTry=0,hDiskHandle=0xf3c,u32Return=1,u64FileOffset=100663296,u32BuffSizeBytes=32554432
08/25/2025 02:05:26.575 ReadSourceVHDDiskData ReadFile error iTry=1,hDiskHandle=0xf3c,u32Return=1,u64FileOffset=100663296,u32BuffSizeBytes=32554432
08/25/2025 02:05:26.116 ReadSourceVHDDiskData ReadFile error iTry=2,hDiskHandle=0xf3c,u32Return=1,u64FileOffset=100663296,u32BuffSizeBytes=32554432
：
07/30/2025 01:06:17.270 {IDS_STRING3018}Exit Code: -701
07/30/2025 01:06:17.270 [-701] an error occurred in pipe line
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Workaround

When this error happens, the HyperBack task won’t run. Install AIP on the guest machine and use an agent-based backup instead. 

Target Product

- ActiveImage Protector 2022
 

(50181557197465)