Summary
The script for creating the support information file in ActiveVisor Version 7 has a known issue, preventing the correct generation of the support information file.
Workaround
Download, decompress and overwrite the following script file in the install folder.
https://s3.ap-northeast-1.amazonaws.com/kb.s3.actiphy.com/new_kb_attachments/ActiveVisor_support.zip
Target Product
– ActiveVisor 7
(13451228376473)
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