ActiveImage GUI does not start but abnormally ends. Then, the following log records are recorded in the application's event log.
Log Name: Application Source: Application Error Level: Error Description: Failed application: AIProtector.exe, Version: 188.8.131.5246, Time Stamp: 0x5c006971 Failed Module Name: Qt5Core.dll, Version: 184.108.40.206, Time Stamp: 0x5581fd90
When running ActiveImage console task, aip.log is read to output the task log information in Dashboard. When the data includes invalid syntax, this issue occurs.
Please use one of the following operating procedures.
1) Delete aip.log.
Stop AipService, delete "aip.log" in AIP install path and start AipService.
2) Upgrade to AIP2018 Update2 (220.127.116.1191) or later.
- ActiveImage Protector 2018 Update (18.104.22.16834) or earlier