ActiveImage Protector's GUI crashes

Summary

ActiveImage GUI does not start but abnormally ends. Then, the following log records are recorded in the application's event log.

Log Name:         Application
Source:           Application Error
Level:            Error
Description:
Failed application: AIProtector.exe, Version: 5.1.3.5246, Time Stamp: 0x5c006971
Failed Module Name: Qt5Core.dll, Version: 5.4.2.0, Time Stamp: 0x5581fd90

Causes

When running ActiveImage console task, aip.log is read to output the task log information in Dashboard. When the data includes invalid syntax, this issue occurs.

Workaround

Please use one of the following operating procedures.

1) Delete aip.log.

Stop AipService, delete "aip.log" in AIP install path and start AipService.

2) Upgrade to AIP2018 Update2 (5.1.5.5691) or later.

Target Product

- ActiveImage Protector 2018 Update (5.1.4.5634) or earlier