Checking License Status

Details

Before using ActiveImage Protector, activate the product periodically by connecting to the Actiphy Activation Server. If you're in an offline network, activate the product by obtaining an Offline License Bundle file (Virtual Edition does not support this) or by using AAS's activation process.

If you can't activate the product, you're allowed a 30-day grace period to use either the agent-based or agentless backup tool (except with offline file activation). Each day during this period subtracts from the remaining days. When the grace period reaches zero, even with a perpetual license, the product enters restricted mode and stops operating. Successfully activating the product manually or according to the "Activation Timing" grants another 30-day grace period.

You can check the license status in the AIP console under "License Status," but some details might be hidden. Follow the provided operating procedures to use the AIP command and AAS GUI effectively.

Display license information

AIP Console

[Preference] > [Help] > [License]

Command execution

Windows

Double-click on AipControl.exe in the install path of AIP. Enter "licensecheck" and press Enter.

Linux

Run　"/pt/Actiphy/aipcontrol" and enter "licensecheck" and press Enter.

How to display license information 

＊The "licensecheck" item corresponds to the information in the license authentication window. The Virtual key details are excluded, assuming they are the same as the other editions.

ActiveImage Protector (excluding Virtual HyperAgent key)

Product key (product key): Product key

Edition (product name): The purchased edition is labeled as "Server" for all editions except for Cluster. 

Key type (license type): The license type you purchased.

　Purchase: Perpetual license

    MSP: Subscription

　Trial: Evaluation License

Activate date:  In versions of AIP 2022 up to 7.0.3.8919, there was an issue where the last successful activation date/time was displayed on the AIP console after the first product activation (excluding patches). This issue was resolved with the 7.0.3.8919 update patch.

Expire date:  Before the 7.0.3.8919 update patch, you could reference the license expiration date/time using "Next Expiration" on the AIP console. However, this information will no longer be displayed after applying the patch. 

Deactivate Limit: Grace period before expiration of the license (The number of remaining days）

Online result: 

  Last Activate date: This refers to the date and time of the most recent successful activation.

  License valid: For a perpetual license, the expiration date/time will be shown as "2037/12/31 09:00:00." 

  Support valid: End of support. When the license has expired, we cannot not accept your request for a paid support. In versions of ActiveVisor up to 7.1.1.2563, when the license has expired, you were not allowed to manage / operate the agent in Management window. However, we are looking into the removal of this limitation in future releases.

License mode:  

  Current mode: Current activation mode 

     -1: Neither is available, 0: Online 1: AAS 2: License file

  Online status: Online Status

     0: Offline 1: Online

  Detected AAS host: Detected AAS host

  License file: License file

     0: Not registered 1: Registered

ActiveImage Protector includes the Virtual HyperAgent, with other editions being the same except for the HyperAgent Basic Edition, which is not discussed here.

HyperAgent Basic Edition: 

  Max hosts (Total number of licenses): Total number of licenses.

  Used hosts (hypervisor): The number of registered hypervisors. Please refer to Install in Help＞Product Activation.

  Self-Max: Maximum number of self-backup.

  Self-Used: Enabled/Disabled self-backup.
  If self-backup (agent-based backup) is disabled on the installed PC, refer to Migration of self-backup feature activated with HyperAgent key.

ActiveImage Protector (Virtual guest key, screen image only)

AAS

Virtual HyperAgent 

A pop-up window will appear in the center when you hover over the registered product keys in the left panel.

Number of unactivated keys: The number of unactivated keys to use for activation of the product on hypervisor.

Number of activated keys: The number of hypervisors registered with AIP.

For backup of Virtual Guest

When you hover over the registered product keys in the left panel, a pop-up window will appear in the center.

Number of unactivated keys:  ActiveImage Protector (AIP) can be installed on guest machines configured within the hypervisor and registered with the host key. Regardless of the number entered in the application form to create an AAS bundle file, the status will show as "unlimited" for guest machine installations.

Number of activated keys: The number of guest machines on which AIP is installed and activated.

The items on the right panel on AAS console are common.

Host Name: Host name on which AIP is installed.

IP Address: IP address of the host on which AIP is installed. Displays the IP address which OS recognized for the first time.

Product (Version): Version of the installed AIP.

First Activation Date/Time: Date/Time when the product was activated for the first time after installation (except for patch).

Latest Activation Date/Time: The date and time of the latest successful activation.

Remaining days until license expiration; Expiration Date: The remaining days until the license expires and date/time of license expiration.

This article is composed based on AIP2022 7.0.3.8919 and AAS 2.0.3.378.

The specifications of the "license" have been updated since AIP2018, but the output from executing the "licensecheck" command remains largely unchanged.

Target Product

- ActiveImage Protector 2022

- Actiphy Authentication Service (AAS）

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