Volume Recovery using RescueBoot fails

Summary

Volume Recovery in RescueBoot boot environment fails.

To reproduce the problem:

1) Back up the entire disk in one image.

2) Boot into RescueBoot. Use the backup image from Step 1, select the C drive to restore in [2 Restore Setting], choose the same volume for restore target, then click [Done] in [3 Summary].

The recovery process should start, but instead, it doesn’t begin, and the window returns to the boot environment screen without processing the recovery target volume (no indication of progress bar).

This issue occurs with Windows Version 7.0.0.8643 or later.

Whole-disk recovery works fine. 

Causes

This is a known issue.

Workaround

Use Boot Environment Builder to create a WindowsRE/PE-based boot environment and try Volume Recovery.

This issue was fixed in patch version 24.7.31.2  (Agent Version 7.1.0.9188).

Target Product

- ActiveImage Protector 2022 7.0.0.8643 or later

(35432213178649)