Summary
The ActiveImage Protector upgrade process halts when FortiClient is installed. During the upgrade, the progress window displays a message indicating the process has stopped.
Action start XX:XX:XX: CA_CheckProcesses.
Workaround
Right-click the FortiClient icon in the Windows Tray and select "Shut-down FortiClient." After this, the ActiveImage Protector upgrade will resume and finish successfully.
Target Product
- ActiveImage Protector 2022
(37016165905817)
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