Some client statuses are not updated

Details

Some client statuses may be outdated in ActiveVisor's Client View.

Conditions

-  Multiple ActiveVisors detected the target client, causing it to switch between "Managed by this ActiveVisor" and "Managed by a different ActiveVisor."

Confirmed Symptoms
-  Status results with old timestamps remain visible, and the last task's progress (e.g., 0.1%) still shows. When ActiveVisor is restarted, the status appears blank.

Workaround

Please follow this workaround:

1) On the client PC with the outdated status: 

1-1) Stop the Actiphy ActiveImage Protector Service in Windows Services. 

1-2) Delete the ActiveVisor\agent.ini file.

1-3) Restart the Actiphy ActiveImage Protector Service. 

2) On the PC with ActiveVisor installed and showing the issue:

2-1) Restart the Actiphy ActiveVisor service in Windows Services.

Target Product

- ActiveVisor 8

(39950447480601)