Details
This error may occur, causing the consolidation task to fail after a backup with ActiveImage Protector or ImageCenter.
06/23/2025 19:22:08.298 open file failed Level = ERROR[2] 06/23/2025 19:22:08.298 #### ERROR AddOneImage(vImageFiles[i], TRUE, m_utfImageKey.c_str()) @ C:\Gitlab-Runner\builds\rzVgP-QGf\0\actiphy\imagecenter\Core\AipCopy\ImageSet.cpp(336): -999 Level = ERROR[2] 06/23/2025 19:22:08.298 #### ERROR RunConsolidate(vToConFiles, fRatio, utfCreatedImageName) @ C:\Gitlab-Runner\builds\rzVgP-QGf\0\actiphy\imagecenter\Core\AipCopy\ConsolidateProfile.cpp(400): -999 Level = ERROR[2]
Causes
This is a known issue.
Workaround
This issue was resolved in the following update:
- ActiveImage Protector Patch Version 24.4.18.1 (Agent/Console Version 7.0.4.9021)
- ImageCenter Version 5.0.4.2860(2025/4/1)
Target Product
- ActiveImage Protector
- ImageCenter
(48640875631897)
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