Knowledge Base
- Support for MIRACLE LINUX V7
- Restrictions on using the license key for ActiveImage Deploy USB 4.0
- Compatibility of the ActiveImage Protector product key
- Using LTFS-formatted LTO tape
- A virtual machine set up on an ESXi host, and started in a WinPE-based boot environment, can detect devices added to the boot environment
- HyperBack task fails with Exit -701 error
- When making Restore USB media, use the ActiveImage Deploy USB Plus license key that was used during the deployment of the master image
- File recovery task using a backup image created with the [Backup by disk] option
- Buy support service for ActiveImage Deploy USB
- The remaining licenses assigned to Deploy USB media are not updated
- Switch Deploy USB / Deploy USB Plus license
- Upgrading AAS Docker
- Validity period of boot media created with ActiveImage Protector 2022 IT Pro
- Steps to open the command prompt in the boot environment
- Deploy USB 3.0 or earlier and Deploy USB 4.0 or later cannot exist together in the same environment
- When restoring the system with DeployUSB, you may encounter a "The target disk is not identical to the source disk" message
- When using DeployUSB to restore the system, a message appears saying "Target disk not found"
- The Virtual Edition product key doesn't work correctly on AAS Docker
- Scheduling multiple HyperBack tasks can cause a slowdown in GUI operations
- Incremental backup tasks don't work in the environment where Sysprep was run
- Completed task message
- Solution for HyperBack task failure with Exit -603 Error
- Tips for using LTO tape/RDX media
- Supported Kernel version
- Released Patch List for ActiveImage Protector 2022
- The task completion status is communicated through email in English
- Supported Wasabi Endpoints
- Notes on handling split images written on optical media
- If you use the Virtual Edition's host key to install the product, the In-Cloud Recovery menu won't show up
- Unsupported: Fake RAID configuration