Knowledge Base
- Approved applications for LTO tape
- The file backup task's size indication is incorrect
- Response to the operating system stopping during a backup process
- The time it takes to back up a file doesn't account for the time spent on the Volume Shadow Copy Service (VSS) process
- Double-clicking a folder in the right pane of [File Backup] results in "Waiting for response"
- To create a boot environment with ActiveImage Deploy USB, you need to have internet access
- How to copy backup images to a replication target
- Enabling BitLocker encryption might cause VSS snapshot failure
- The largest size allowed for a backup image file when choosing cloud storage as the destination
- RDX with automatic eject capability
- If the support term has expired, the management and operation of clients overseen by ActiveVisor will be disabled
- Linux disk with no partitions
- HyperAgent items are not shown on the dashboard when using Remote Management
- Activation fails because the hypervisor is not detected
- Steps needed after migrating a product authenticated with a license file
- HyperAgent items are not shown on the dashboard when utilizing Remote Management
- Actiphy Boot Environment Builder encounters an error when the destination folder for the ISO file contains double-byte characters
- Renew License/Bundle
- When opening ActiveVisor's remote console, Wasabi doesn't appear
- HyperBack schedule details are not shown on the Dashboard
- There is an email error in the email notification settings in Microsoft Office 365
- After performing incremental backup tasks based on the predefined schedule, the Scheduler.log file becomes excessively large
- The Deploy USB Memory task fails with error code C1420127
- Backup time for HyperAgent increases
- Use an SFTP server for backup storage and replication
- Simultaneously create USB media
- Tested and confirmed compatibility with the LTO device driver
- The GUI screen might crash when initiated
- Boot environment screen resolution
- Script error in the virtualization option