Knowledge Base
- Initialize AIP Linux Edition Disk
- The deprecation of AWS Signature Version 2 has consequences
- Transferring files from a deduplicated backup image, which is mounted and copied, could take some time
- File restore process does not finish and remains at 99%
- Certain files may not appear when you open an image in Image Explorer
- An error message appears during WinPE creation with AIP2018 indicating that the language folders for English and 日本語 are not found in the selected AIK/ADK installed folder
- "Failed to create working folder" appears when creating WinPE using DeployUSB
- Initial installation of AIP2018 SP2 via push install fails with error 101.
- CAPI 2 error event ID 513 occurs during a backup
- Backup failed with exit code -312 following a yum update
- Failed to create USB memory with error -2147024809:80070057
- The initial schedule fails to run if a manual backup is performed after creating a backup schedule
- AIPService will not start after Windows Update
- The restored environment does not have a drive letter assigned to the data drive
- A backup error with code 0xc000001d leads to AIP Exit Code 701
- Keyboard or mouse not working in WinPE when using DeployUSB
- The GNOME desktop may respond slowly on "RHEL7.x / CentOS7.x"
- Unable to log in to the ActiveVisor Web console
- ActiveVisor service keeps terminating repeatedly
- The operating system freezes during the virtual conversion of images created with deduplication on Windows 2003
- The virtual conversion wizard displays an error message: "[There was an error with the call to create the VM]"
- Mouse cursor behaves incorrectly in ESXi 6.x vSphere Web Client
- The uptime of a Hyper-V VM resets during backup
- Performing a UEFI bare metal restore may lead to varied partition sizes
- Be cautious when using BootCheck on a Windows Server 2019 backup image
- How to schedule backups using specific days or week numbers
- vStandbyAIP tasks may stop at 1%
- The Hyper-V conversion task fails with "Exit Code: -593"
- The schedule's Next Run Date/Time is not available, and it is not functioning
- Replication encounters issues when upper-case alphabet characters are included in the image file name