Knowledge Base
- Create a backup when altering the Configure Shadow Copies setting
- Password for backup file image
- Tips for using SLES/openSUSE
- Notes on deploying SUSE on BIOS boot environment
- Unable to choose Japanese as the preferred language
- Backing up virtual machines in a vSphere HA environment without using an agent
- Deleting a snapshot of a virtual standby replica (checkpoint) causes the vStandby process to fail with an error
- Restrictions on HyperBoot Usage
- ActiveImage Protector and related products utilize a specific port number
- Optimal settings for consolidating backup image files
- Restoring files from a backup image on a drive with Windows data deduplication enabled may fail for certain files
- Notes on adding Linux client
- You cannot cancel in the boot environment when the backup process is inactive
- Workaround for the issue that a hard disk is not detected in boot environment
- Solution for a problem where a hard disk is not recognized in the boot environment
- Large disk backups might encounter failures
- Create a Linux-based boot environment on a USB memory
- Account used to access Hyper-V in HyperAgent
- Supported TLS Versions for ActiveImage Protector
- Restoring tasks in a boot environment created with ADK10 version 1809 may not reach 100% completion
- Patch installation for ActiveImage Protector failed
- Steps for HyperAgent: Addressing Issues After Changing Hypervisor Administrator Password
- Tips on installation of ActiveImage Protector 2018 on Windows 7/ Server 2008 R2
- Tips for using ActiveImage Protector 2018 Linux Update 8 on openSUSE/SLES/SLED
- About ActiveImage Protector Boot Environment
- How to restore a file
- Mount Image / File Recovery does not normally complete
- Enable the [Shutdown] option for event-triggered backup
- Convert backup image files to virtual machines (P2V) using the Windows Server virtualization feature
- Trial Version of ActiveImage Protector