Knowledge Base
- The minimum space required on USB memory to create an ActiveImage Deploy USB
- Temporary files generated during the execution of the Consolidation task in ActiveImage Protector or ImageCenter LE persist
- Notes on File Recovery
- Guidelines for push installing ActiveImage Protector through ActiveVisor
- To resolve a corrupted schedule setting file issue
- Notes on using ActiveVisor
- To use "AIP-packages-tool.sh"
- When installing ActiveImage Protector 2018 Linux Edition on SLES15/openSUSE15, the GUI will appear in English
- Mount an nfs share in a Linux-based boot environment
- Changing the hostname prevents the post-backup process from running
- Modify VSS backup type
- Run backup or restore tasks from the command line
- Truncate Exchange Server transaction log when using HyperBackup
- The backup task fails with an "0x8004231f" error, resulting in an "Exit -311" error
- An authentication error occurred while trying to access the destination storage for saving backup images
- Verify the applied patch version
- Upgrading from ActiveImage Protector 2018 Update 7 or later
- To obtain support information for the managed client from ActiveVisor
- How to use ActiveImage Protector for system restoration
- After updating the domain administrator password, an authentication error occurred when changing the credentials for ActiveVisor
- If you select a USB-connected RDX as the destination and then restart Windows, a backup task might fail
- The operating system fails to boot from the virtual standby replica created by vStandby
- The process of creating the AIP boot environment (WinPE-based) failed in the environment with vStandby AIP installed
- Usually, the boot environment does not start from a USB memory device created with ActiveImage Deploy USB
- Troubleshooting activation issues
- BSOD happens when AIP2018 Update 6 is installed
- The difference between backing up / restoring entire disk and a specific volume
- Reminder: Backup Hyper-V replica VM
- Parallel backup of multiple virtual machines using HyperBackup may rarely result in Exit -630 during execution
- Activation may encounter difficulties when both AAS and AIP2018 are installed on the same machine