Knowledge Base
- Updating to the latest version of ActiveVisor or ImageCenter results in the deletion of the iSCSI Server
- HyperBackup encounters issues when Windows Server 2019 is online on VMware
- A STOP 0x00000050 error may occur during AIP2018 backup
- Error during Activation
- Steps before backing up MySQL/MariaDB
- An AIPService error is logged in the Event Log during OS shutdown
- The task progress halted at 0.1%, and the backup task encountered an Exit -311 failure
- HyperBack backup of Linux guest machine failed
- When booting into the WinPE-based boot environment and starting the virtual machine virtualized on the ESXi target host, the NIC is not recognized
- Convert to VM using Workstation Pro
- Restoring the entire disk with an extended size fails
- Boot environment building is successful, but WinPE doesn't boot up as expected
- If a drive has 5,120 thousand or more files, the incremental backup might not capture all the changes made
- Restoring a volume encounters GPT disk initialization failure in the CentOS-based boot environment
- AIP service isn't running because the port it needs is already in use
- The shared folder on Windows 2003 cannot be accessed from AIP2018 Linux
- Outlook offline file (.ost) is not backed up
- The backup task fails with the "0x8004231f" error, and it shows the "Exit -311" error
- Truncate Exchange Server transaction log when using HyperBackup
- To find the applied patch's version, check the patch information
- Authentication Error occurred when accessing the destination storage for saving backup images
- Upgrading to ActiveImage Protector 2018 Update 7
- Error in AIPService recorded during OS shutdown in Event Log
- Backup stopped working 30 days after upgrading to ActiveImage Protector 2018 Update 7
- Installation fails for AIP2018 Linux Update 7
- How to use Knowledge Base
- How to backup Windows Server Edition of MySQL/MariaDB
- AIP2018 Update 7 includes a fix patch for the Windows PE boot environment
- No response occurs even when executing the backup in the boot environment
- Release notes for CentOS based Boot Environment