Knowledge Base
- Offline backup and restore of ESXi
- To prevent the automatic application of ActiveImage Protector's patch program, follow these steps to configure the settings:
- Installing packages without considering their mutual dependencies is not supported.
- UEK for Oracle Linux 8.7～8.9
- Systems set up with thin provisioning LVM (Logical Volume Management) are not supported.
- Boot Environment created using Windows disk image tool doesn't boot correctly.
- Windows ADK – Support for Windows 11 Version 22H2
- Restoring image files created with “AES 128 bit” encryption fails.
- With some versions of ActiveImage Protector, environments created with BE Builder might not boot properly .
- Exit Code -601 occurs at backup when using ActiveImage Protector 2022 test
- Issues are known to occur with incremental task execution following a product update
- Desktop heap depletion error occurs when a File Backup task fails due to VSS errors
- The file system of Actiphy StorageServer (ASS) where backup image files are stored
- Using both Authentication Service (AAS) and Actiphy Storage Server together
- ActiveImage Protector 2022 Linux Update 2 supports CentOS 7.0 and 7.1 with some limitations
- Amazon Linux Support
- Linux BE supports secure boot (excluding MS Hyper-v)
- Domain authentication when mounting shared folders in Linux BE
- Time is incorrect Linux BE boot environment
- Steps to uninstall the product from a non-default installation path
- Timestamp applied to a file restored with Image Explorer is UTC
- Backing up a storage pool configured on the system disk
- Selecting a cluster shared volume (CSV) as the restore target for the File Recovery task causes a blue screen
- File Backup tasks are canceled when Oracle is in No Archive Log Mode
- If a VSS Writer error occurs during a file backup task, the task fails and gets canceled
- Restoring an NTFS-compressed file using Image Explorer results in file corruption
- Uninstalling ActiveImage Protector may fail if Windows reboots with an NFS-mounted folder
- Use the Command Line tool to generate a support information file in the ActiveImage Protector (PE-based) Boot Environment
- File Recovery target in ActiveImage Protector Linux
- In the HyperBack incremental process, the HyperBack task stops