Knowledge Base
- When building boot environment, Error -1803 occurs and creating boot environment fails
- When running a Virtual Conversion task in the boot environment on Windows Server 2008 R2, the process completes successfully, but the VHD file contents are corrupted and unusable
- Deleting a standby replica or standby VM
- Build RescueBoot by using Windows ADK
- When manually deleting backup image files in a storage folder, Post-backup Process or ImageCenter's respective features do not operate
- Blue screen DRIVER_VERIFIER_DMA_VIOLATION occurs when booting up boot environment created by using Windows RE
- Notifications for failed HyperStandby tasks aren't received normally
- vStandby or HyperStandby - When virtual switch name includes a "[" character, the static IP is not reflected on the standby VM
- Generating a support information file in a remotely connected boot environment
- How to check the log records of a failed Casting task
- The ImageCast client cannot access the ImageCast Server
- An internet connection is required to create Deploy Media using Deploy Media Creator
- Installing and using ActiveImage Deploy USB 4 and Deploy Media Creator on the same system
- The static IP address assigned to the NIC configured with HyperStandby is not being propagated to the standby virtual machine
- Shutdown event-triggered Backup does not run
- When adding a backup image with HyperStandby, the status of existing tasks disappears
- Boot environment created from WinRE may fail to start in certain situations
- Checking License Status
- The system might restart when doing an online backup after a kernel update
- Notes on Linux Kernel Updates
- Data restored with HyperRecovery goes offline
- Agentless backup using Resilient Change Tracking (RCT)
- Accessing to remote Hyper-V host was denied and failed
- Launch ActiveImage Deploy USB or Deploy Media Creator wizard as System Administrator
- Comparison of BitLocker encrypted and non-encrypted backup files
- Back up BitLocker encrypted device
- Volume recovery fails on backups containing Windows extended logical volumes, if the backup was created using the Linux-based boot environment(AIPBE).
- File recovery fails on backups containing Windows exteded logical volumes, that were created in the Linux-based boot environment.(AIPBE).
- Boot Environment Builder may create a boot environment by using a version with which a boot environment was created in the past
- Building boot environment by using BE Builder may fail and the created boot environment may not boot up